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General Dentistry

What to Expect from Your First Visit to Our Dental Clinic in Banff

Rocky Mountain Dental Team 4 min read

We welcome new patients from Banff, Bow Valley, Canmore, Lake Louise, Harvie Heights, Exshaw, Dead Man’s Flats, and surrounding Rocky Mountain communities at our dental clinic in downtown Banff. Our clinic is located on Bear Street, right in the heart of the Rockies.

Who We Are and Who We Help

We provide general, family, emergency, cosmetic, restorative, preventive, sedation, and children’s dental care for all ages. Our approach is geared toward comfortable, caring dental care, with a focus on making every visit feel easy and considerate. We welcome new patients of all ages, whether you are a local, a visitor, or have specific coverage needs. You can reach us by phone at 403-762-2625 or visit us at 210 Bear Street, 2nd Floor, Banff, AB T1L 1B7.

Welcoming Atmosphere on Your First Visit

We offer generous appointment times so you never feel rushed at your first visit. Every member of our team is dedicated to unhurried, caring service and treats you with respect and kindness at every step.

Your First Appointment: Step by Step

On your first visit, you will be welcomed and checked in by our front desk staff, then settled into a calm, comfortable treatment room. Your hygienist will review your dental and medical history before any chair time begins. A thorough oral examination by an experienced dentist and a professional cleaning by a registered hygienist are included. Digital X-rays are taken only when clinically needed.

Your dentist will explain any findings and discuss treatment options in plain language, at a pace that feels comfortable for you. You will leave your first visit with a clear, written treatment plan and honest information about any next steps, no surprises. If treatment is needed, we always present your options and honest costs, so you decide when you are ready to move forward.

Insurance, Payment, and Fees

We offer direct insurance billing and can help you understand your coverage before your visit.

Modern, Comfortable Clinic

Our clinic uses modern dental equipment, digital imaging, and calming waiting areas to make your first visit as smooth as possible. We see patients of all ages, from a child’s first check-up or cleaning to dentures and implants for seniors.

What’s Included in Your First General Check-Up and Cleaning

A comprehensive oral cancer screening is included as part of every adult general dentistry examination at no separate cost. If you have questions or need a cost estimate before your first appointment, you can call our front desk for friendly advice.

Children’s First Visits: What Parents Can Expect

For children’s first visits, we focus on making it gentle and fun, sometimes starting with a visual exam and meeting the dentist, and saving cleaning or dental work for a later visit if needed. We may request necessary X-rays to evaluate areas we cannot see visually during a child’s first visit. We are happy to work with parents so that visits feel positive and supportive for children.

When and How Often to Visit

We recommend most people visit for a check-up and cleaning every six months, but your schedule might vary depending on your needs.

Emergency, Walk-In, and Same-Day Care

You are welcome to visit us if you need urgent care, a routine cleaning, or have specific concerns, same-day appointments may be possible for emergencies. We bill most insurance providers directly, including CDCP and NIHB, and can help you confirm your coverage in advance.

Clinic Hours and Contact

Our opening hours are Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 4:00 PM, Wednesday: 8:00 AM - 4:00 PM, Thursday: 11:00 AM - 7:00 PM, and Friday: 8:00 AM - 4:00 PM. If you have any questions or want to book your first visit, please call us at 403-762-2625.

Start Your Journey to a Healthier Smile

If you’re ready for your first visit or want to learn more, get in touch with us at Rocky Mountain Dental. Call 403-762-2625 or visit us at 210 Bear Street, 2nd Floor, Banff, AB. We’re here to help you feel confident at your first appointment, every step of the way.

Begin your visit · Banff, Alberta

Comfortable, considered dental care in the heart of the Rockies.

Whether you live in the Bow Valley or are visiting the Rockies, our team is ready to welcome you. Same-day emergency appointments available.

Find us

210 Bear Street, 2nd Floor
Banff, AB  T1L 1B7

Get Directions

OFFICE HOURS

  • Monday8:00 AM – 5:00 PM
  • Tuesday8:00 AM – 4:00 PM
  • Wednesday8:00 AM – 4:00 PM
  • Thursday11:00 AM – 7:00 PM
  • Friday8:00 AM – 4:00 PM
  • SaturdayClosed
  • SundayClosed
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